Navigating the Complex Landscape of Business Telephony: Tips for Entrepreneurs

Understanding the Basics of Business Telephony Business telephony isn’t just about making calls; it’s a crucial tool that keeps businesses connected to their customers and teams. At its core, business telephony systems allow companies to manage their communications through the internet, offering more features than traditional phone lines. This includes handling large volumes of calls, providing customer service through call centers, and supporting remote work with voice and video calls. There are two main types you should be familiar with: VoIP (Voice over Internet Protocol) and traditional l...
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Understanding the Technical Side of SIP Trunking: A Beginner’s Tutorial

Introduction to SIP Trunking: What Is It? SIP Trunking might sound complex, but let’s break it down. SIP stands for Session Initiation Protocol. It’s a way for your phone system to operate using an internet connection instead of traditional phone lines. Think of it as the bridge that connects calls from your Voice over Internet Protocol (VoIP) to the outside world, enabling those calls to go out over the internet. So, instead of using physical wires and being limited to a certain number of calls based on those lines, SIP Trunking uses your internet connection. This means you can h...
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The Cost Benefits of Switching to a Cloud Telephony System in the United States

Introduction to Cloud Telephony in the U.S. Cloud telephony, basically, lets you make phone calls over the internet instead of using traditional phone lines or mobile networks. Picture it as moving your phone system into the cloud. This shift is catching on in the U.S. because it’s flexible and often cheaper than the old-school way of doing things. You don’t need to buy or maintain pricey hardware. Plus, you can use it anywhere with an internet connection. Businesses, big and small, are jumping on this because it scales with you. As your business grows, so does your phone system, ...
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Integrating PBX Systems with Your Business’s Existing Infrastructure

Introduction to PBX Systems and Their Importance PBX stands for Private Branch Exchange. Think of it as the backbone for your company’s phone communication. A PBX system allows your business to manage internal and external phone calls efficiently. How? By routing incoming calls to the correct department or person using multiple phone lines. This way, everyone in your business can have an extension, not a separate phone line. Saves money, right? Now, why are PBX systems crucial for your business? First off, they boost productivity. Employees waste less time managing calls and more time ...
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Business Phone System

Often a new a year brings new changes to your office or work space. Some of the changes made to your office space may include a new business phone system or upgrade of your current system. If you are in the market for a new phones system, make sure review the following buyers guide and answer their recommended questions first! http://www.businessnewsdaily.com/7149-business-phone-system-guide.html      
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Don’t say goodbye to your desktop phone just yet…

With the continuing advances of technology many fear the "desktop phone" will soon be no more. However as the years go by the desktop phone still remains firmly in place. The desktop phone has taken its steps to advance with the growing need of business communication.The article we have provided below will shed light on why the desktop phone is not going away any time soon.   Something to Rely On: Why the Desktop Phone isn't Going Away  
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The iPhone before the iPhone

Steve Jobs announced the first iPhone on January 9th 2007 during Apple's annual MacWorld conference. Almost nine years before a company called InfoGear released a product called the iPhone. InfoGear was later acquired by Cisco. The unit was run by a 16-bit processor and carried 1mb of memory. It needed to be connected to a wired infrastructure. The Infogear iPhone shared many similarities in concept as the Apple’s iPhone. The goal was to have a user friendly that can do many things. Ability to make phone calls, tap icons on a touch screen and being able to access web related content. ...
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Mitel buys Mavenir

On March 2nd, 2015 Mitel settled an agreement to acquire Mavenir Systems, a software-based networking solution for mobile carriers. The agreement was reported the equivalence of $560 million in both cash and Mitel stock. Mavenir's software is for voice over LTE and voice over WiFi, IP Multimedia Subsystem, and rich communication services. After the transaction is completed, Mavenir stockholders can expect to own up to 16% of Mitel. The vision is unclear for the purchase of Mavenir, the companies do not have any crossover customers. This may be the start for Mitel to incorporate VoWi-Fi as t...
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You Can Still Get Business Done Even Though it’s a Snow Day.

Now into the beginning of the month of March, the majority of us especially in the way north are starting to feel the winter blues. We are anticipating spring’s arrival and the snow to disappear. However many of us still have a ways to go until we will be able to see the green grass and warm weather, until then there is the unfortunate dread of having to call into work or cancel meetings because of a “snow day”. For some of us a snow day is due to the fact that we have a responsibility as a parent to stay home with our children, for others a snow day could be due to the fact the roa...
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Best Feature for a Business Phone: Unified Communication

Tired of waiting around at your desk for a call or email while your to-do list piles up? Or how about the tiresome phone tag between you and your customer(s) that often plague the work place? Let me tell you a secret, your work day does not have to be that way. What if I was to tell you there is a way for your desk and mobile phones, email, instant messaging, voice mail and web conferencing to be all combined into one. The answer is Unified Communications; one platform for all your communications. Unified Communications can help make sure that anyone trying to connect with you can do so ...
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